Privacy Policy

Privacy Statement

AC archaeology Ltd is committed to protecting your privacy when you use our services.  This policy explains how and why we collect your information, what we do with it and what controls you have over our use of it. 

Accepting the terms of this Privacy Statement

By using our services,  or applying to use them via this website, you unconditionally agree to be bound by this Privacy Policy.

The data we collect and how we use it

AC archaeology collects and processes your data in order to:

Identify you when you wish to have a service provided

Process your enquiries and undertake the required service to you.

You will probably be asked, at an enquiry or commissioning stage, for information about yourself, such as your name, postal address, telephone number and email address.  You are under no obligation to provide this information but we may not be able to provide you with an efficient or personalised service without it.

Sharing your personal information

AC archaeology will not share, sell or rent your personal information to third parties although we may share your information with third party suppliers who provide services on our behalf.

AC archaeology may disclose statistics about our customers in order to provide prospective clients or reputable third parties, and for other lawful purposes, but these statistics will not include personally identifying information.

AC archaeology may disclose personal information if required to do so by law or if it believes it is necessary to do so in order to protect the rights, property or safety of the company and its clients.

Storing your personal information

Your personal information will be stored for up to six years.  This is to enable us to refer to our records in the unlikely event that you want to lodge a complaint with us within that time.

AC archaeology will not use your information for marketing purposes.

Your rights

Right to access: You have the right to request to know what information we hold about you

Right to rectification: You have the right to request that we correct any inaccurate personal information we hold about you.

Right to erasure: We will be unable to delete your personal information while we are providing services to you. We will be able to delete your personal information if you cancel or do not commission us to undertake works subsequent to an initial enquiry.

Right to restrict processing: You may object to the collection and use of your personal data at any time.

Right to portability:  You have a right to receive a copy of the personal information we hold on you in an easily readable format such as Word or PDF.

You can exercise all of your rights by contacting us on any of the contact details below. 

Complaints

You can register a complaint with us directly by contacting us directly on the contact details at the bottom of this page.

You also have the right to lodge a complaint directly with the Information Commissioner’s Office (ICO).  The ICO are the regulator who ensures we use your information in a lawful way.  You can lodge a complaint with the ICO by calling them on 0303 123 1113 or online at https://ico.org.uk/concerns/

The security of your information

The security of the information you supply is very important to us. We have security measures in place in attempt to protect against the loss, misuse or alteration of the client data under our control.  Our security systems and policies are periodically reviewed and only authorised personnel have access to your information. While we cannot fully ensure or guarantee that loss, misuse or alteration of data will not occur, we use every effort to prevent this. 

The information is stored on a computer located within the European Economic Area.

Comments

Please email any questions, comments or concerns that you may have about this Privacy Policy to scottam@acarchaeology.co.uk nor write to us at either of the addresses below.